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Communications checklist for responding to the COVID-19 crisis

What should you communicate? To whom? When and how should you share these messages? And what communications do you need to have ready in advance, in case your company encounters a situation that goes public?

This checklist will help you define your business’s messaging during this emergency—both internally and externally. Since best practices right now are changing constantly, sometimes by the day, we will be updating this document regularly. Please sign up for updates to make sure you don’t miss anything.

We encourage you to share this information, but ask that you direct people to our website so that they can get the most up-to-date version, and sign up for updates.

Looking for an older version? The Weeks 1 & 2 checklist is still available.

Stay up-to-date with changes to this document

A picture of the communication checklist.
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